Privacy Policy — Laki 97 Betting Platform Pakistan

01 Introduction

Laki 97 is an online sports betting and gaming platform designed specifically for Pakistani players. This Privacy Policy describes how Laki 97 collects, uses, stores, and protects the personal information of every person who registers an account, visits the website, or otherwise engages with the platform.

We take privacy seriously — not as a legal formality, but because the players who use Laki 97 deserve to know exactly what happens with their data. This policy is written in plain English so that it is genuinely readable, not deliberately complicated. If something is unclear, please contact support before registering.

By creating an account on Laki 97 or continuing to use the platform, you confirm that you have read this Privacy Policy and agree to the practices described within it. This policy applies to all interactions with Laki 97, including via web browser and any mobile interface.

02 Data We Collect

Laki 97 collects personal data in the following categories. We only collect what is necessary for the purposes described in this policy.

We do not collect sensitive personal data such as biometric information, health records, or religious beliefs. We do not collect data from children under 18 — if we become aware that a minor has submitted personal data to us, we will delete it immediately and close the associated account.

When you contact Laki 97 support, we may also collect the content of your messages and any information you voluntarily provide during that interaction. This helps us resolve your query and improve our service quality.

03 How We Use Your Data

Laki 97 uses your personal data strictly for the following purposes. We do not use your data for any purpose beyond what is listed here without informing you first.

• Account Management: To create, maintain, and manage your Laki 97 account, including verifying your identity at registration and during ongoing use of the platform.
• Processing Transactions: To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets accurately and securely.
• Bet Settlement: To record and settle bets placed on cricket, PSL, T20, football, esports, slots, and bingo markets — and to maintain an accurate history for your reference.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, duplicate accounts, and any other prohibited conduct described in the Terms and Conditions.
• Customer Support: To respond to your queries, resolve disputes, and assist with account issues in a timely manner.
• Platform Improvement: To analyse aggregated usage patterns and improve the Laki 97 platform experience. This analysis does not involve identifying you personally.
• Legal Compliance: To meet any legal or regulatory obligations that apply to Laki 97's operations, including record-keeping and anti-fraud reporting requirements.
• Responsible Gaming: To monitor account activity for signs of problem gambling behaviour and to apply responsible gaming tools when requested or when required for player welfare.

04 Sharing Your Data

Laki 97 does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment Processors: Your financial data is shared with payment service providers — including the operators of JazzCash, Easypaisa, Raast, and banking channels — solely for the purpose of processing your PKR transactions. These providers have their own privacy obligations.
• Identity Verification Providers: Where Know Your Customer (KYC) verification is required, your identity documents and personal details may be shared with a third-party verification service. This is done to confirm your age, identity, and to prevent fraud.
• Fraud Prevention Services: Laki 97 may share data with fraud detection and anti-money laundering services to protect the platform and its players from financial crime. These services are contractually bound to use your data only for this purpose.
• Technology Partners: Service providers who support the technical operation of Laki 97 — such as cloud hosting, platform software, and analytics tools — may have access to platform data under strict confidentiality agreements. They are not permitted to use this data for their own purposes.
• Legal Obligations: Laki 97 may disclose personal data if required to do so by applicable law, court order, or lawful request from a competent authority. We will inform you of such disclosures where we are legally permitted to do so.

05 Payment Data

Because Laki 97 handles real-money transactions in PKR, payment data requires particular care. Here is specifically how it is handled:

When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer, or a debit or credit card, the transaction is processed through a secure payment gateway. Laki 97 does not store your full card number, CVV code, or mobile wallet PIN on its own servers. What Laki 97 does retain is a record of the transaction — the amount, the method type, the date, and the outcome — for account history and dispute resolution purposes.

For withdrawal requests, Laki 97 matches the withdrawal method to your verified account details. This matching process is necessary to prevent fraud and to ensure that funds are sent to the correct account holder. Your payment method details are encrypted in storage and are accessible only to authorised Laki 97 systems and personnel on a strict need-to-know basis.

06 Cookies & Tracking

Laki 97 uses cookies and similar technologies to operate the platform effectively. Cookies are small files stored on your device when you visit the website. They allow the platform to recognise your session, remember your preferences, and function correctly.

The types of cookies Laki 97 uses include:

• Essential Cookies: Required for the platform to work. These manage your login session, keep your account active while you are using it, and maintain security settings. Without these, the platform cannot function properly.
• Functional Cookies: Remember your preferences such as language settings, display options, and other personalisation choices, so you do not have to reset them every visit.
• Analytics Cookies: Help Laki 97 understand how the platform is used in aggregate — for example, which pages are visited most often and where users experience difficulty. This data is anonymised and used only to improve the platform.
• Fraud Prevention Cookies: Used to identify suspicious patterns of activity, such as multiple account attempts from a single device, to protect the platform and its players.

Laki 97 does not use third-party advertising cookies or tracking pixels for ad targeting. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform properly.

07 Data Retention

Laki 97 retains your personal data for as long as your account is active and for a defined period after account closure. The retention period depends on the type of data and the reason it was collected:

• Account and Identity Data: Retained for the duration of your account and for a period after closure to meet anti-fraud and legal record-keeping obligations.
• Transaction Records: Financial transaction records — including PKR deposits and withdrawals — are retained for a minimum period required for financial record-keeping and dispute resolution.
• Bet History: Records of bets placed and settled are retained for the period your account is active and for a reasonable period thereafter in case of disputes.
• Support Communications: Records of your support interactions are retained for quality assurance and dispute resolution purposes.
• Verification Documents: KYC documents are retained only for as long as required by applicable verification and anti-fraud obligations, after which they are securely deleted.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, Laki 97 will process the request and begin the data retention wind-down process in accordance with this policy.

08 Security

Laki 97 applies technical and organisational security measures appropriate to the nature of the data we hold. These include:

• Encryption of data in transit using secure protocols, so that information sent between your device and the Laki 97 platform cannot be intercepted in a readable form.
• Encryption of sensitive data at rest, including identity documents and financial records stored on Laki 97 servers.
• Access controls that limit which Laki 97 personnel can access personal data, based on a strict need-to-know principle.
• Regular security assessments to identify and address vulnerabilities in the platform.
• Monitoring systems designed to detect unusual access patterns, potential breaches, and suspicious account activity.

While Laki 97 takes reasonable measures to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your Laki 97 account, do not share your login credentials with anyone, and contact support immediately if you notice suspicious activity on your account.

09 Your Rights

As a Laki 97 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact Laki 97 support with your account details and a clear description of your request. We will acknowledge your request promptly and respond within a reasonable timeframe.

• Right to Access: You can request a copy of the personal data that Laki 97 holds about you. We will provide this in a clear, readable format.
• Right to Correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. Some corrections may require supporting documents.
• Right to Deletion: You can request that your personal data be deleted. Where deletion is possible — for example, where it is not required for legal or fraud-prevention purposes — Laki 97 will process the request and confirm when completed.
• Right to Restrict Processing: In certain circumstances, you can ask Laki 97 to limit how your data is used while a dispute or correction request is being resolved.
• Right to Object: You can object to certain types of data processing, particularly where processing is based on legitimate interest rather than a legal obligation or contract.
• Right to Data Portability: Where technically feasible, you can request that your personal data be provided in a structured, machine-readable format.

10 Minors

Laki 97 is strictly an adult platform. Players must be 18 years of age or older to register an account and use the platform. Laki 97 does not knowingly collect, store, or process personal data from anyone under the age of 18.

If a parent or guardian becomes aware that their child has submitted personal data to Laki 97 without consent, they should contact Laki 97 support immediately. We will take prompt action to delete the data and close the account. Any funds associated with an underage account will be handled in accordance with the Terms and Conditions.

As part of our commitment to responsible gaming, Laki 97 carries out age verification checks during the registration and KYC process. We take the protection of minors seriously and support parental control tools and awareness programmes around safe internet use for young people.

11 Policy Changes

Laki 97 may update this Privacy Policy from time to time to reflect changes in the platform, changes in data handling practices, or to address new legal requirements. The date of the most recent update is displayed at the top of this page.

Where a change to this policy is material — meaning it significantly affects how your personal data is handled — Laki 97 will make reasonable efforts to notify you before the change takes effect. Notification may be through a prominent notice on the platform or via your registered contact details.

We encourage you to review this Privacy Policy periodically. Continued use of Laki 97 after a policy update constitutes your acceptance of the revised terms. If you do not agree with an updated policy, you should stop using the platform and may request account closure through support.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact the Laki 97 support team. We take all privacy-related queries seriously and aim to respond promptly.

When contacting us about a privacy matter, please include your registered username and a clear description of your query or request so we can assist you efficiently.

For account closure requests, responsible gaming tool activation, or data deletion requests, our support team is available and will guide you through the process step by step.